Fraud & Security Tools
Our Fraud and Security tools work as a combination of automated processes and personal risk management. Compliant with all major card associations' rules and regulations, iPAY also employs the latest in fraud detection tools and secure socket layering, offering superior account protection. This protection affords merchants the peace of mind needed to remain focused on growing their business.
Some features of our Fraud & Risk Management tools include:
- The ability to set customer fraud detection levels based on individual needs
- Dynamic, intuitive, and secure web interface allow merchants to manage accounts in a secure, user-friendly environment
- Online-registration, account management and special offers
- State of the art fraud detection technologies
- Visa CISP and MasterCard SDP compliant
Our Risk Management team helps to protect merchants by monitoring their processing activity-including volume, returns, and chargebacks-and alerting them to any irregularities that might indicate a problem or fraud. Risk Management takes a proactive approach to mitigating risk. By notifying merchants of unusual processing activity or compliance issues early on, our risk management team is dedicated to helping our clients prevent loss and avoid bankcard fines.
These services are designed to provide proactive and reactive merchant account protection and are inclusive of: front-end fraud filters, live and online cardholder customer service, and back-end automatic disputes for chargebacks. We offer an integrated, paperless chargeback system, as well as proactive chargeback adjudication. We work closely with merchants and processors to resolve disputed charges as they occur on our merchant's behalf.
