Support Designed for the Way You Do Business
Operating in the community-banking environment, we understand the need to offer reliable and responsive service. Our solutions are tailored to meet your specific goals and allow you to maintain the trusted “hometown” relationship that you enjoy with your customers.
The Financial Institution Division provides the following services to support your transaction processing needs:
- In-house comprehensive process training at our headquarters for your merchant service personnel
- Chargeback management facilitation
- Accessible and informative representatives dedicated to supporting new merchant setups
- Call center function for Agent Banks to handle account setup questions, terminal issues, and post-setup assistance
- Pricing assistance and competitive statement evaluation
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