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iPAY handles Cardholder Customer Service related to billing issues, allowing you more time to focus on your business. We eliminate the need for you to hire extra staff, outsource, or build a call center. Our customer service solution is both live agent, IVR, and online. You, the merchant, have approval over all live and online customer service scripts. Your customers are important to us, and we want to make sure that your company is represented to your brand requirements. Cardholder Customer Service ensures that your customers speak and have the ability to contact someone before a billing dispute reaches a chargeback.
Gain a detailed understanding of how iPAY Customer Service will work for you. Contact us at (800) 949-3535 today!
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